Netflix is a streaming service and doesn't come with a physical remote control. You control Netflix through the device you are streaming on, such as a Smart TV, computer, tablet, or smartphone. If you are having trouble navigating Netflix on your device, it may be an issue with the device itself and not Netflix. For troubleshooting, you should contact the device's manufacturer or look at the device's manual. If you're referring to a specific smart TV or device remote, you can usually order replacements directly from the manufacturer.
Asked May 20, 2024 3:12 PM