Verizon FiOS Live Chat

How to chat with Verizon FiOS by GetHuman

With Customer service
Verizon FiOS does not offer chat-based customer service help, but fortunately, you can still talk to a live agent using their phone number instead.

Topics from recent customer chat windows

Over the past two weeks, I have spoken with multiple Verizon employees about my ACP ben...
Cable card is not working
I have updated my account information: email, phone number and my address has not chang...
Internet service is not working
I made a one time payment and after confirmation it stated that I paid a bill on the wr...
My Fios keeps going down now it won’t go back up. Ont box has red lights and wifi has f...
Verizon Fits account overcharged
I recently moved and I need my service to be relocated, I can install it by myslef
Fios cable keeps pausing across all channels. Boxes reboot. Cycled the main video ser...
My modem is not working. I have already gone through the suggested troubleshooting.
I want to cancel my plan
Help me with my issue

Chatting with Verizon FiOS Customer Service

GetHuman always knows the way to live chat with a company like Verizon FiOS when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 126,522 customers have searched for Verizon FiOS live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Verizon FiOS customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Verizon FiOS customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Verizon FiOS is because they have Lower My Bill, Cancel Service, Service Outage, Dispute a Charge, Change Plan and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or facebook or web information for your specific problem. It's hard to tell if companies like Verizon FiOS offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Verizon FiOS with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Verizon FiOS

While Verizon FiOS does not offer live chat, they do have a phone number. In total, there are 9 ways to get in touch with them. The best phone number for Verizon FiOS is their 800-837-4966 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Verizon FiOS? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Verizon FiOS and GetHuman affiliated?

GetHuman and Verizon FiOS have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Verizon FiOS Contact Info

Information that GetHuman and its users have gathered about how to best reach Verizon FiOS
Verizon FiOS Phone NumberMore Verizon FiOS Contact Info

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Chat with an Expert Now

Which Companies Offer Chat-based Customer Service?

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!