How do I get through the phone menu to a live person?
GetHuman researchers routinely call this 3M Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this 3M Company number should go right to a real human being
In fact, much of this information on this page is superfluous because this 3M Company phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
3M Company operates the call center for this 800-364-3577 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 148 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this 3M Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like 3M Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call 3M Company is Friday.The most busy day to call is Monday.Again, this is based on a sample of 148 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call 3M Company
In summation, the best day to call 3M Company is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that 3M Company staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call 3M Company
If you have time to do a bit of reading before you call 3M Company, we recommend you read over some of our problem-specific articles.
3M Company is headquartered in St. Paul, Minnesota, USA. Located in the Upper Midwest region of the United States, St. Paul serves as the central hub for the company's global operations. The headquarters is situated in a modern corporate campus that spans over 400 acres of land, showcasing 3M's commitment to innovation and sustainability. Being based in St. Paul allows 3M to leverage the city's vibrant business environment, infrastructure, and talented workforce. With its central location, the headquarters fosters collaboration and communication across various departments and enables 3M to efficiently serve its customers worldwide. The St. Paul headquarters represents the heart of 3M's operations and symbolizes the company's dedication to driving progress through science and innovation.
3M Company offers a diverse range of products across multiple industries. Our product portfolio includes solutions for industrial manufacturing and safety, healthcare, consumer, transportation, electronics, and energy markets. In the industrial sector, we provide abrasives, adhesives, tapes, and coatings, along with personal protective equipment to enhance workplace safety. In healthcare, we offer medical tapes, infection prevention products, and diagnostic and monitoring solutions. For consumers, we have products like Post-it notes, Scotch tape, and Command hooks. In transportation, our products include automotive films, adhesives, and paint protection films. We also provide solutions for electronic manufacturing, including touchscreens, adhesives, and packaging materials. Lastly, we offer innovative solutions for renewable energy, enabling efficient power generation and storage. 3M is committed to using science and technology to improve lives and to drive sustainable progress across industries.
Yes, 3M Company has several subsidiaries. As a global conglomerate, 3M operates through multiple subsidiaries and business units worldwide. These subsidiaries are an integral part of 3M's business structure, enabling the company to provide a diverse range of products and services across various industries. Some notable subsidiaries of 3M include 3M Health Information Systems, 3M Purification Inc., 3M Canada Company, 3M Japan Ltd., and 3M India Ltd. These subsidiaries contribute to 3M's innovation, manufacturing, and distribution capabilities, allowing the company to better serve its customers and maintain a strong global presence in their respective markets.
Click the link above to get answers to just about any 3M Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More 3M Company Customer Service Contacts
There are of course other ways to contact 3M Company customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, 3M Company provides this option.
Conclusion and closing notes
This is 3M Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a 3M Company agent. This phone number is 3M Company's best phone number because 888 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-364-3577 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call 3M Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, 3M Company has 8 phone numbers. It's not always clear what is the best way to talk to 3M Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for 3M Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like 3M Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.