Virgin Mobile Customer Care on Twitter

Getting Virgin Mobile's Attention on Twitter by GetHuman

@VMUCare
Customer Twitter Account
  • Somebody from Virgin Mobile usually replies within 100 hours.
  • GetHuman site vistors rank this #2 out of 4 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Virgin Mobile instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Virgin Mobile

Transfer to Boost.*I received text that my service will end today.*I added $*.** to the...
I canceled Virgin Mobile many years ago and changed to a different carrier and have als...
I already did this and then lost the connection. I had a virgin Mobile account for pho...
I have a virgin mobile account for phone * ***-***-**** with v key*pin ****-****. I hav...
I installed call block on y phone. I need to get rid f it. I called virgin mobile many...
Virgin Mobile shutting down as of *-*-****.*Trying to transfer service to Consumers Cel...
need to get my account number so I can transfer number to new phone but will not pay to...
Can't login to account
I am trying to access my account but don't remember my PIN. There is supposed to be a...
I bought a Virgin Mobile phone on the website * weeks plus ago Moto play but it is so B...
Have a virgin mobile flip phone. Now Have a new apple * phone from Apple Store. How c...
CANCEL REQUEST CAN'T PAY FOR SOMETHING I AM SUPPOSE TO GET FREE FOR YOUR MESSED UP PHONES
I have reported my phone many times* battery leaks where camera eye is, gets hot, keeps...

Virgin Mobile Twitter-based Customer Help - Stats

Twitter @ Handle@VMUCare
Best hoursMon-Sun 8am-12am PST
Right time to tweet them3:30pm
Expected reply tweet100
Issue turnaround time130
Rank (amongst all ways to contact)2
Legibility of messaging58%
Customer service rating69%
Customer votes5,687
Information last updatedMon Mar 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Virgin Mobile Customer Service through Twitter

Virgin Mobile is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Virgin Mobile will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Virgin Mobile your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Virgin Mobile that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Virgin Mobile's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Virgin Mobile

Of the 4 way(s) to get in touch with Virgin Mobile, customers like you claim that the best one is the 866-402-7366 option. From this page you can easily access all the possible contact information options for Virgin Mobile as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Virgin Mobile? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Virgin Mobile

More Companies on Twitter

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!